What does “fragrance-free” really mean?
At FRAGFRE®, fragrance-free means fragrance-free period.
Our products contain no added fragrance, no masking fragrance, and no essential oils. We do not use ingredients that are legally allowed to be labeled as “fragrance” under vague umbrella terms.
Is fragrance-free the same as unscented?
No — and this is important.
- Unscented products often contain masking fragrances to cover chemical smells.
- Fragrance-free products contain no fragrance ingredients at all.
FragFree products are truly fragrance-free.
Who are FRAGFRE® products designed for?
Our products are especially made for people who:
- Have fragrance sensitivity or fragrance allergies
- Experience migraines or headaches triggered by scent
- Have sensitive skin, eczema, psoriasis, or rosacea
- Are undergoing or recovering from medical treatments
- Simply prefer clean, scent-free personal care
Ingredients & Safety
Are FRAGFRE® products hypoallergenic?
Our products are formulated to be as gentle and non-irritating as possible, avoiding many common allergens and irritants.
That said, everyone’s skin is different. We always recommend reviewing ingredient lists carefully and patch-testing if you have known sensitivities.
What ingredients do you avoid?
We avoid many commonly irritating ingredients, including:
- Fragrance & masking fragrance
- Essential oils
- Parabens
- Phthalates
- Sulfates
- Formaldehyde-releasing preservatives
- Drying alcohols
You’ll find full ingredient lists on every product page.
Are your products safe for sensitive skin?
Yes — FRAGFRE® products are specifically formulated for sensitive and allergy-prone skin. Many of our customers find our products after reacting to mainstream brands.
Are FRAGFRE® products dermatologist tested?
Our formulas are developed with sensitivity in mind and tested for safety and performance. We continue to refine our formulations based on customer feedback and ingredient research.
Hair & Skin Concerns
Will your hair products work on color-treated hair?
Yes. Our shampoos and conditioners are gentle and color-safe, making them suitable for dyed or chemically treated hair.
Do your products lather if they are sulfate-free?
Yes — but gently.
We use mild, sulfate-free cleansing agents that clean effectively without stripping the scalp or causing irritation.
Are your products good for eczema or psoriasis?
Many customers with eczema or psoriasis successfully use FRAGFRE® products. However, these conditions vary by individual, so we recommend consulting your healthcare provider if you have concerns.
Orders & Shipping
Where do you ship?
We currently ship within the United States. Shipping options and rates are displayed at checkout.
How long does shipping take?
Orders typically ship within 1–3 business days, excluding holidays. Delivery times depend on the shipping method selected at checkout.
Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email with tracking information.
Returns & Satisfaction
What if a product doesn’t work for me?
We understand how difficult it can be to find products that truly work for sensitive skin.
If you’re unhappy with your purchase, please contact our customer support team so we can help resolve the issue.
Do you offer samples or trial sizes?
Yes! We offer sample sizes and starter options on select products so you can try them before committing to full-size bottles.
Ethics & Values
Are FRAGFRE® products cruelty-free?
Yes. FRAGFRE® does not test on animals.
Are your products vegan and gluten-free?
Many of our products are vegan and gluten-free. Please check individual product pages for specific details.
Why should I choose FRAGFRE® over mainstream “sensitive” brands?
Many mainstream brands labeled “sensitive” still include fragrance or masking agents. FRAGFRE® was created specifically for people who cannot tolerate fragrance at all. Our focus is not trends it’s safety, simplicity, and trust.
Contact & Support
How can I contact FRAGFRE®?
You can reach us through our Contact Us page. We’re happy to answer questions about ingredients, product selection, or orders.
