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Return Policy


If you are not completely satisfied with your purchase, please return it within 30 days of purchase with a proof of purchase for an exchange or refund. No Returns No Refunds on Samples. Contact customer service at WeCare@fragfree.com for detailed return instructions.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Gift Cards

Gift Cards are refundable only to the Purchaser. Items purchased with Gift Cards are subject to the above Gifts Return Policy.

All exchanges or refunds require a receipt or proof of purchase. If you save your information on our system, it will create an account for you and we could save your transactions.